Jivox allows a number of sophisticated reporting options providing you access to all the metrics that are captured. The typical process to pull a report from the Jivox UI is shown below.
There are four main types of reports that are commonly used in reporting, as shown below.
| Report Type | Description |
|---|---|
| Summary | This report gives you a quick overview of total impressions, interactions and the interaction rate. |
| Details | This report provides a set of pre-configured reports that provide common performance metrics. |
| Custom | This is a unique report that can be customised with performance metrics and aggregated based on your campaign needs. |
| Scheduled | This report can be scheduled to run at a specific frequency and automatically emailed to one or more email addresses. |